BALLARAT HEALTH SERVICES HUMAN FACTORS PROGRAM

BACKGROUND

The Maternity Unit within Ballarat Health Services engaged Leading Edge Safety Systems to provide focused human factors training for their clinical health team specifically in regard to team communication and critical decision making for enhanced patient safety assurance. Relevant clinical case studies were used to ensure a high degree of training validity and practical team based exercises were developed to embed the key learning.

THE RESULT

The training was well received by all participants and previous protocols for allied health and clinical team communication improved based on the training delivery.

BALLARAT HEALTH SERVICES HUMAN FACTORS PROGRAM